KingzKandles, operated by Kingz n’ Thingz LLC (“KingzKandles,” “we,” “us,” or “our”), respects your privacy. This policy explains the information we collect when you visit kingzkandles.com, place an order, join our email list, or contact us.
Information You Give Us
When you place an order or join the Candle Club, we may receive your name, email address, phone number, shipping address, purchased items, scent choices, subscription status, order details, and payment or transaction references. When you join our email list or contact us, we receive the information you choose to provide.
Payments and recurring Candle Club billing are processed by Square. KingzKandles does not directly store your full payment-card number. The Candle Club Member Portal uses a one-time email code and a short-lived secure session token stored in your browser; KingzKandles does not create or store a member password.
Information Collected Automatically
Our website uses Google Analytics 4 and Meta Business Tools, including the Meta Pixel and Conversions API, to understand visits, improve the store, measure advertising, and learn whether an advertisement led to actions such as a product view, Add to Cart, checkout, email signup, purchase, or Candle Club enrollment. These services may process device and browser details, approximate location, IP address, page activity, advertising or cookie identifiers, and campaign-source information.
For completed purchases, email signups, and certain Candle Club actions, contact information may be normalized and securely hashed before being sent to Meta for advertising measurement and event matching. Meta does not receive full payment-card numbers from KingzKandles. Our site also uses browser storage to remember cart contents, campaign attribution, advertising choices, and certain subscriber or coupon states.
How We Use Information
- Process payments, manage subscriptions, fulfill orders, arrange shipping, and send order updates.
- Remember Candle Club scent choices, verify active membership, and prepare member add-ons.
- Provide customer support and respond to messages.
- Deliver requested discounts and occasional marketing emails.
- Measure advertisements, understand campaign performance, and show more relevant promotions.
- Protect the website, prevent fraud, and troubleshoot problems.
- Understand and improve our products, website, and customer experience.
- Meet legal, accounting, and business obligations.
Services That Help Us Operate
We share information only as needed with service providers that support the store, including Square for payments, Netlify for website hosting and server functions, Brevo for email, Google Analytics for measurement, Meta for advertising measurement, and carriers used to deliver orders. Each provider handles information under its own terms and privacy practices.
Email Choices
Marketing email is optional. You can unsubscribe at any time using the link in an email or by contacting us. Transactional messages about your order may still be sent when necessary to serve you.
Cookies, Analytics & Advertising Choices
You can adjust cookie controls in your browser. Blocking browser storage may affect cart or discount features. Google also offers a Google Analytics opt-out browser add-on, and Meta provides advertising controls through Facebook Ad Preferences.
Sale or Sharing of Information
We do not sell customer order information or subscriber email addresses for money. Depending on the law where you live, using advertising measurement tools may be considered “sharing” for targeted advertising. You can use the advertising choice above or contact us with a privacy request.
Retention & Security
We retain information only as long as reasonably needed for the purposes described here, including order support and legal, tax, accounting, fraud-prevention, and recordkeeping needs. We use reasonable safeguards, but no online system can guarantee absolute security.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices & Requests
You may contact us to ask about, correct, or request deletion of information we hold about you. We may need to verify your request and may retain information when permitted or required by law.
Updates to This Policy
We may update this policy as our practices or legal requirements change. The effective date above shows when this version took effect.
Contact Us
Questions or privacy requests can be sent to kingznthingzllc@gmail.com.